R1Soft Server Backup (Idera)

Owned by HostBill (Unlicensed)
Last updated: Apr 18, 2018 by HostBill
3 min read

Overview

R1 Soft is a fast, scalable, multi-tenant server backup manager. R1Soft Server Backup module for HostBill allows you to resell your backup space and bill customers depending on number of servers or charge for backup quota and backup frequency, as well as automatically provision user and volume upon client signup.                                     

Note:

PHP 5.3+ and php_soap extension are required for this module to work


Activating the module

  1. If the module is included in your HostBill edition you can download it from your client portal.
  2. If the module is not included in your HostBill edition you can purchase it from our marketplace and then download it from the client area.
  3. Once you download the module extract it in the main HostBill directory.
  4. Go to Settings → Modules → Hosting Modules, find and activate R1Soft (IderaBackup) module.

Prepare R1Soft Server Backup configuration

  1. In R1Soft Server Backup Manager navigate to Configuration.
  2. Click on Product Features.
  3. Select "Multi-Tenant" option.
  4. Save changes.

Connecting HostBill with R1Soft Server Backup

  1. Proceed to Settings → Apps → Add new App
  2. From Applications list select R1Soft (Idera Backup)
  3. Enter:
    • Name - Name of this connection
    • Hostname
    • IP Address where your R1Soft Server Backup is installed
    • Username
    • Password
    • Port - enter port your R1Soft API is running on, if you did not modified it, leave blank
    • If you have valid ssl certificate installed on your R1Soft Server Backup, tick "Secure"

      4. Verify entered credentials by clicking Test Connection to check if HostBill can connect
      5. Save Changes


Adding ISP Manager Product

  1. In HostBill go to Settings → Products & Services, and Add new order page
  2. From order types select Other Services
  3. Enter your orderpage name, select orderpage template. Save Changes
  4. Add new product in the new orderpage. Provide product name and setup price and then Save Changes.
  5. In product configuration section proceed to Connect with App, select R1Soft (Idera Backup) and App server created in previous steps.
  6. You will be presented with following configuration options:
  • Enter Server Limit - total count of servers client can backup
  • Select Quota type: 
    On Disk Size - Quota is based on the raw Disk file size of all the Disk Safes and their files in the Volume's folder.
    Size of Deltas in Disk Safe - The quotas will calculate the sum of the sizes (after compression) of the actual block level deltas in the Disk Safe file.
  • Enter Hard Quota - total backup space per client
  • Enter Volume path prefix - Each created volume location will have this prefix, use it to distinguish drive/directory. Default / for root [linux] or Drive:\ [windows]
  • Enter Recovery Point Limit - Maximum number of Recovery Points that can be stored in the Disk Safes assigned to the Volume. Set 0 for unlimited
  • Enter Archive Point Limit - Maximum number of Archive Points that can be stored in the Disk Safes assigned to the Volume. Set 0 for unlimited
  • Enter Replication Limit - Replication frequency for all the Disk Safes assigned to that Volume

Note:

Some options provide "Allow client to select during order" option, once used Form element will be added to product, and customer will control this value, which you can also additionally charge, depending on customer setup.

For more generic product configuration details including price, automation, emails settings refer to Product Configuration article.

Configuring Client Functions   

In Products & Services → Your Order Page → Your Product → Client Functions you can control what features customer will have access to in client portal, by clicking Enable/Disable next to the given option.
Use Edit button to adjust function appearance in the client portal.

For R1Soft apart from the standard client functions, such as 

  1. Change Billing Cycle
  2. Change Label
  3. Change Ownership
  4. Edit Forms
  5. Graphs
  6. Login Details
  7. Manual Service Renew
  8. New Direct Link
  9. Related Services
  10. Service Auto Renewal

you can enable the following client functions:

  1. Manage Backup Policy
  2. Manage Disc Safe
  3. Manage Servers