Overview

Hetzner Cloud focuses on delivering a reliable and consistent, cost-effective services: web hosting, dedicated servers, colocation and custom hosting solutions. With Hetzner module for HostBill you can sell and automate VPS Hosting and Hetzner Cloud Virtual Machines.

Activating the module

If the module is included in your HostBill edition you can download it from your client portal.
If the module is not included in your HostBill edition you can purchase it from our marketplace and then download it from the client area.
Once you download the module extract it in the main HostBill directory.
Go to Settings → Modules → Hosting Modules, find and activate Hetzner Cloud module.

Connecting HostBill with Hetzner Cloud

Proceed to Settings → Apps → Add new App
From Applications list select Hetzner Cloud
Enter:

- Name - Name of this connection
- API Token

4. Verify entered credentials by clicking Test Connection to check if HostBill can connect
5. Save Changes

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API Token

You can generate the Token API in the Hetzner Cloud dashboard. Choose a project → Access → API Tokens → Generate API Token

Adding Hetzner Cloud Product

In HostBill go to Settings → Products & Services, and Add new order page
From Order Types select "VPS Accounts"
Enter your orderpage name, select orderpage template. Save Changes
Add new product in new orderpage. Provide product name, setup price, Save Changes.
In product configuration section proceed to "Connect with App", select "Hetzner Cloud" and App server created in previous steps.
Setup Package Limits:
1. Resources Tab:
  - Server Type - Determines the number of processor cores, RAM, and disk size.
  - Location Type - Select the type of location used for deploying the client VM.
  - Location - Select the specific location for deploying the client VM.
  - IP v6 - Enable IPv6 support for the client VM.
  - Reverse DNS domain - Add a domain to be set for Reverse DNS.
  - Cloud-init script - Use cloud-init to execute scripts (up to 32 KiB) for the client VM.

1. OS Templates Tab:
  - Image - Select the OS template for the VM.
  - Cloud-init script - Enable attaching a Windows Server ISO for the client VM.
  - Rebuild the OS from the order - Allow the OS to be rebuilt from the order.
  - Limit images to Rebuild - If the previous option is not enabled, select the available images for OS rebuild.

1. Security Tab:
  - SSH key - Allow the client to add SSH keys.
  - Firewall - Select a default firewall for each client VM.
  - Allow client to manage his firewall rules - Enable the client to manage their firewall rules.
  - Allow client to re-use firewall rules from other accounts - Allow the client to copy firewall rules from an existing account.
  - Staff SSH Key - Assign a static SSH key for each client VM.

1. Storage Tab:
  - Volume - Choose whether to add an additional volume.
  - Volume Size - Define the size of the additional volume (in GB).
  - Limit Snapshots - Set the maximum number of snapshots the client can create.
  - Automatic backup - Enable automatic backups for the client VM.

Note:

You can optionally use "Allow to select by client during checkout" checkbox.
This will automatically add new form items under Components → Forms allowing your client to configure server location, size or os template during order.
You can apply additional charges to those items.

For more generic product configuration details including price, automation, emails settings refer to Product Configuration article.

By checking the SSH key checkbox, you will enable the client to add keys using the SSH Keys component. The customer can choose keys added earlier in Account → Security or enter a completely new SSH key during ordering.

Configuring Client Functions

In Products & Services → Your Order Page → Your Product → Client Functions you can control what features customer will have access to in client portal, by clicking Enable/Disable next to the given option.
Use Edit button to adjust function appearance in the client portal.

For Hetzner Cloud you can enable a number of standard client functions:

Change Billing Cycle
Change Label
Change Ownership
Edit Forms
Graphs
Login Details
Manual Service Renew
New Direct Link
Related Services
Service Auto Renewal

Frequently Asked Questions

Q: Account fails to create with error: Error during placement / resource_unavailable

A: It happens when Hetzner does not have the server that you want to start "in stock". They can only run a certain number of VMs on the hardware they have and due to supply chain problems sometimes there are not enough machines available. The time until one is available again is dependent on machine size (we run into the problem more often with bigger VMs) and how many machines other Hetzner customers currently use/create/destroy

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