FraudRecord.com

Owned by HostBill
Last updated: Apr 13, 2018 by HostBill
1 min read

Overview

Fraud Record module uses its database of fraud, abusive or otherwise unpleasant clients, formed by contributing companies to verify your new clients and new orders against fraud. To learn more about FraudRecord initiative and how it works visit: https://fraudrecord.com/how-it-works/

Activating the module

  1. The plugin is free and available to all HostBill users. In order to activate the plugin go to Settings→ Modules→ Plugins → Inactive, find and activate FraudLabsPro plugin.

  2. Once the plugin is activated you will be directed to Settings→ Modules→ Plugins to configure the module.

Module configuration

  1. Enter your API Code from https://fraudrecord.com/ panel

  2. Tick Auto Blocking if you wish to block orders from potential fraud customers
  3. Enter Min Reports Count - a minimal count of reports entered regarding offending customer that should trigger order block 
  4. Enter Min Reports Reliability - a minimal reporter reliability to trust, when considering whether to block customer [Number 0-10]
  5. Enter Min Reports Score - a minimal FraudRecord fraud score that should trigger order block


 

Using FraudRecord.com module

When Auto-Blocking is enabled FraudRecord module will check each new order customer details against FraudRecord.com database. You will be able to see in Fraud Prevention order step output from FraudRecord.com module with explanation:


 


With each customer profile you will also see new widget on top of the profile page:
 


Using this widget you can:

  • See customer score in FraudRecord database - score higher than 0 means that customer has been reported in the past
  • Query FraudRecord Database for current customer score to check if he/she has been reported
  • Show report - link to Fraudrecord.com page showing customer record profile
  • Submit Report - section to submit report about offending customer, as shown below: