The module provides real-time chat communication in web browser with your clients and website visitors turning them into clients and gives you real-time insights into website traffic showing how visitors use your website.
Activating the module
- If the plugin is included in your HostBill edition you can download it from your client portal.
- If the plugin is not included in your HostBill edition you can purchase it from our marketplace and then download it from the client area.
- Once you download the plugin extract it in the main HostBill directory.
- Go to Settings → Modules, find and activate LiveChat plugin.
- Once the plugin is activated you will be directed to Settings→ Modules→ Plugins to configure the plugin.
To configure the module once activated proceed Support → Live Chat, where you can configure chat settings, add support departments, design canned responses and see the chat history.