Live Chat Software

Overview

The module provides real-time chat communication in web browser with your clients and website visitors turning them into clients and gives you real-time insights into website traffic showing how visitors use your website.

Activating the module

1. If the plugin is included in your HostBill edition you can download it from your client portal.
2. If the plugin is not included in your HostBill edition you can purchase it from our marketplace and then download it from the client area.
3. Once you download the plugin extract it in the main HostBill directory.
4. Go to Settings → Modules, find and activate LiveChat plugin.
5. Once the plugin is activated you will be directed to Settings→ Modules→ Plugins to configure the plugin.

Module configuration

 To configure the module once activated proceed Support → Live Chat, where you can configure chat settings, add support departments, design canned responses and see the chat history.