Disqus Knowledgebase Comments

Overview

This free integration allows your customers to add comments to your Knowledgebase articles through DISQUS.

Activating the module

1. The plugin is free and available to all HostBill users. In order to activate the plugin go to Settings→ Modules→ Plugins → Inactive, find and activate Disqus plugin.
2. Once the plugin is activated you will be directed to Settings→ Modules→ Plugins to configure the module.

Module configuration

Fill in the configuration fields:

1. Choose module display name
2. Select if you want the plugin to be accessible for all staff members or only selected staff members
3. For the plugin to work correctly, you must complete the Code field. In this field, place the Universal Code with the Disqus Dashboard.

To get the Universal Code you have to log in to the Dashboard Disqus. Then go to Settings → Admin.

Select the option: Installing Disqus.

Then the list of platforms will appear. Choose the button: I don't see my platform listed, install manually with Universal Code.

The code that will be generated should be pasted into the configuration of the Disqus module in HostBill.

Template modification

When you use the custom template you will have to make some modifications. 

Code implementing Disqus: 

{clientwidget module="after" section="kbasecontent"}

The implementation code should be pasted at the end of the conditional structure {if $article} in the file: knowledgebase.tpl 

Example:

{if $article}
.
.
.
	{clientwidget module="after" section="kbasecontent"}
{/if}