Ticket Link

Owned by HostBill

Last updated: Sept 07, 2018 by HostBill

Notice: this module is deprecated and no longer supported by HostBill

Overview

This small plugin searches for other ticket numbers in ticket subject (ie. mentions) and replaces it with link to this ticket.

Activating the module

The plugin is free and available to all HostBill users. In order to activate the plugin go to Settings→ Modules→ Plugins → Inactive, find and activate Ticket Link plugin.
Once the plugin is activated you will be directed to Settings→ Modules→ Plugins to configure the module.

Module configuration

Fill in the configuration fields:

Choose module display name
Select if you want the widget to be accessible for all staff members or only selected staff members