/
Client area: Cancelation requests

Client area: Cancelation requests

At any point in billing cycle your customers can request cancellation of their service that is Active.

To submit new cancellation request, your customer needs to:

  • Log-in into client area
  • From services dropdown, select service they wish to cancel
  • Click on "Request Cancellation" from menu
  • Provide cancellation reason and select cancellation type

Your staff members can manage cancellation requests - you can read more in the related article. 

Related content

How To Articles
How To Articles
Read with this
Cancellation Reasons
Cancellation Reasons
More like this
Domain settings: Other
Domain settings: Other
More like this
Client deletion handling
Client deletion handling
More like this
Cancellation Requests Log
Cancellation Requests Log
More like this
Client Functions: Change Billing Cycle
Client Functions: Change Billing Cycle
More like this