Add-ons

You can find this section in HostBill Admin → Settings → Product Addons

Overview


HostBill allows you to offer independently billable extras with your products, with individual email notifications and automation settings. They can be assigned to your products to make them more attractive for your customers. There are two kind of addons, simple addons that can be created from admin area, and more complex ones that are bundled with hosting modules. The Product Addons section allows you to create, remove, edit and duplicate addons.

Listing site

The add-on listing site displays the add-on list with additional info and options, such as:

  • Name

  • Description of the add-on

  • Accounts - number of accounts for the add-on

  • Hide

    • Hide - if addon is hidden it's not possible to order it when placing order of product and from service details page

    • Hide from order page - addon is hidden only when placing order for product using this addon. Addon can be ordered from service datils page.

  • Edit

  • Duplicate

  • Delete

Creating new addon

Creating new addon is similar to creating new products. Click on "Create new addon" button and you will be redirected to configuration page.

Addon General Settings

General settings include:

  • Name for the addon, optionally you can add the

  • Description - that will be displayed in client area cart, it's optional

  • Price - the addon can be free or paid, charged either one-off or on recurring basis with different billing cycles. Addons are billed separately.

  • Tax 

Hide addon

Any time you want you can choose to hide the addon temporarily. To restore the addon simply tick the "Visible" box.

Make this add-on unique

You can choose the Make this addon unique. If enabled your clients will not be able to order this addon twice for the same account.

Prorata billing

You can enable this option if you want to charge accounts with this addon on specific date.

Addon automation settings

Under the automation tab you can set which actions and under what condition will be performed automatically by HostBill.

  • Auto-create- option to auto provision resources for this account, if you wish to enable this you will have to choose when this action should be performed: when the order is placed, when the first payment is received, when manually accepting pending order or after related account creation

  • Automatic Suspension- option to suspend addons that have due payments

  • Automatic Unsuspension- option to unsuspend addons after receiving payment

  • Automatic Termination- option to terminate addons that have due payments

  • Generate invoices- controls when invoices for the addon are generated

  • Send payment reminder emails- option to send out reminder for unpaid and overdue invoices

  • Add Late Fee- option to add fees to invoice if there is no payment. You can set when the late fee is applied and what the late fee value is (fixed amount or percentage).

Addon emails

 

Under Emails tab you can define which email templates are used when this addon is provisioned.

There are four notifications option that can be assigned with template.

  • Addon Activated- initial email, sent when addon is created.

  • Addon Suspended- sent when addon gets suspended

  • Addon Unsuspension- sent when addon gets unsuspended

  • Addon terminated- sent when addon is terminated

 

Attaching addon to a product

To be able to sell addons you will first need to attach them to one or more of your products. To do that go to Settings → Products & Services → Your Orderpage → Your Product → Components → Addons. Click on Assign addon(s) button and select your addon (or create a new one), click Add and save product configuration.

Your addon will be now available as additional option when clients select this product in cart.