Mobile notifications

You can find this section in HostBill Admin → General Settings → Messages → Mobile Notifications

Open

Available options

To enable mobile notifications you need to activate at least one of the notification modules. Detailed instructions on how to activate and configure notification modules with a complete list of available notification modules can be found here.

Enable notifications for staff members

To enable notifications for staff members simply check the relevant box.

Once the notifications are enabled, you can send a test notification

Select admin to send test notification to (from the drop down list) and select one of the active Notification modules to use

Send mobile notifications about tickets with Priority

This option allows to choose which ticket priority should trigger the mobile notification:

• All priorities

• Higher than Low

• Higher than Medium

Using connections

For admin notifications you can choose whether you want to send the notifications using all active notification connection or if you want to use specific connection/s only.

Enable notification for Clients

To enable notifications for staff members simply check the relevant box.

Using connections

For client notifications you can choose whether you want to send the notifications using all active notification connection or if you want to use specific connection/s only.