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HostBill module for OnApp connects with OnApp using two set of credentials:

  • admin, provided in Settings->Apps. User with full permissions is required there
  • user, created automatically by HostBill with each account, with role provided in Settings->Products & Services->{OnApp orderpage/product}->Connect with app

In 90% of installations HostBill works great with default "User" role configured after OnApp installation, but sometimes role privileges requires updating.

To set up OnApp User role to work with HostBill products

  1. Login to your OnApp as administrator.

Proceed to Users and Groups->Roles, edit User (or similar) role:


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