Overview
This module allows you to send notifications from the HostBill application to Slack. The module reacts on three HostBill events:
- Opening a new ticket
- Creating a new order
- Adding a new transaction
The application will send a notification when the event occurs in HostBill:.
Activating the module
- The plugin is free and available to all HostBill users. In order to activate the plugin go to Settings→ Modules→ Plugins → Inactive, find and activate Slack notifications plugin. If module is not on your list, make sure to update to latest HostBill version first.
- Once the plugin is activated you will be directed to Settings→ Modules→ Plugins to configure the module, fill in:
- Webhook - URL obtained from Slack to send notifications too (see below)
- Ticket open - enable to receive notifications about new tickets
- Report ticket reply - tick to receive notifications about client-reported replies
- Report ticket - tick to receive notifications about reported tickets
- Order create - enable to receive notices about new orders
- Transaction add - enable to receive notifications about new transactions added
Obtaining Webhook URL from slack
- In the Slack application menu select "Apps". Then select "View App Directory".
- In the menu select "Build" and then "Start Building".
- Create a Slack App.
- Select "Incoming Webhooks" and then activate.
- Add new Webhook to workspace and select channel.
- Copy Webhook URL to Webhook field in HostBill module configurations.