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In this step you need go to Forwarders from E - Mail Management and create new forwarder.
The simplest way is to copy Value from existing pipe and apply to new one.
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- {USERNAME} is name of your DirectAdmin account,
- {DOMAIN} is domain name, you have HostBill installed on,
- {PATH} is your installation directory/path
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| Warning | ||
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Don't forget about quotes. |
Repeat this step for all departments you need.
Add email account for each pipe
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Go to E-Mail Accounts from E - Mail Management and create new one with same name you used in first step.
Repeat this step for all created forwarders.
Add departments in HostBill
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Once you have created forwarder and email account, it's last step to configure new department.
Open Ticket departments from Support menu and click Add new department link.
Provide Department Name and Email Address and that's all. After submission your new department should be ready.
