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In this step you need to go to Forwarders from Email Management and crea= te new forwarder.
The simplest way is to copy Value from existing pipe and apply to the ne= w one.
If you don't have any working pipe, you may use standard pattern as dest= ination email:
"|/usr/= local/bin/php -q /home/{USERNAME}/domains/{DOMAIN}/public_html/{PATH}/admin= /pipe.php"
Where:
Imporatnt
Don't forget about quotes.
Repeat this step for all departments you need.
Go to Email Accounts from Email Management and create a new one with the= same name you used in the first step.
Repeat this step for all created forwarders.
Once you have created forwarder and email account, it's the last step to= configure the new department.
Open Ticket departments from Support menu and click Add new depa=
rtment link.
Provide Department Name and Email Address - and that's all. After sub=
mission your new department should be ready.