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If you wish to give your existing clients access to their OnApp resources in HostBill you can do it in few steps:

  1. HostBill: Create package in Settings->Products & Services to match resource limits your client have set in OnApp.
  2. HostBill: Create new client that you wish to import account for (or use existing client profile)
  3. HostBill: Place new order on your client's behalf in Orders & Accounts->Create new order for package you've created.
  4. Download OnApp Import Helper plugin , extract & upload it into /includes/modules/Other/ directory
    Activate uploaded plugin (learn how)
    This module will display User ID input field, which by default is hidden
  5. OnApp: You need to obtain following info about imported account from OnApp:
    • user ID - it can be found in url when viewing related user account
    • username - you can locate it in OnApp user account screen
    • user password - if you don't know your user password to OnApp you can change it in OnApp User section
  6. HostBill: In Adminarea, go to account generated with new order, follow this guide:
This is manual procedure, with HostBill you can automate it: Import_accounts_from_OnApp

Information from this article is no longer valid and therefore it was removed. 

To learn how to import accounts from OnApp please see the article Importing from control panel.