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Overview
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Customer Perspective
When enabled, customers will be able to configure email alerts that we HostBill can automatically send to them, if one of their Pay-as-you-go service renewal invoice total will hit user-defined threshold.
This way customer can react , and trim resources to prevent from unexpected big invoice.
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Staff Perspective
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Additionally to customer alerts, Billing Alerts module can automatically issue invoice for customer Metered/Bandwidth-billed service before regular renewal date, if total amount of upcoming invoice reaches certain threshold/amount. This way you can protect yourself with customers consuming a lot of resources and not paying you at the end of the month.
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Activating the module
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- This module is by default included in all new HostBill modules that
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- support Metered or Bandwidth billing (like Onapp, Cloudstack, Observium, Cacti etc).
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- In order to activate the plugin go to Settings→ Modules→ Plugins → Inactive, find and activate
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- Billing alerts
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- plugin.If module is not on your list, upgrade your other modules to latest available versions.
- Once the plugin is activated you will be directed to Settings→ Modules→ Plugins to configure the module.
Module Configuration
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- Choose module display name
- Select if you want the module to be accessible for all staff members or only selected staff members
Configuring Invoice generation thresholds
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- After module activation under Extras
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- → Billing Alerts you can enable/disable invoice generation for all your Metered/Bandwidth billed services in the system.
- Tick
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- Enabled next to service name, and enter Threshold amount - from now on any account with this product will have invoice generated sooner, if total amount hits your threshold.
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