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Overview

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Customer Perspective

When enabled, customers will be able to configure email alerts that we HostBill can automatically send to them, if one of their Pay-as-you-go service renewal invoice total will hit user-defined threshold.
This way customer can react , and trim resources to prevent from unexpected big invoice.

 

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Staff Perspective

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Additionally to customer alerts, Billing Alerts module can automatically issue invoice for customer Metered/Bandwidth-billed service before regular renewal date, if total amount of upcoming invoice reaches certain threshold/amount. This way you can protect yourself with customers consuming a lot of resources and not paying you at the end of the month.


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Installation

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This module is by default included in all new HostBill modules that supports support Metered or Bandwidth billing (like Onapp, Cloudstack, Observium, Cacti etc). 

Visit Settings->Modules->PluginsGo to Settings → Modules → Plugins, find and activate "Billing alerts" module module. If module is not on your list, upgrade your other modules to latest available versions.


Configuring Invoice generation thresholds

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After module activation under Extras ->Billing → Billing Alerts you can enable/disable invoice generation for all your Metered/Bandwidth billed services in the system. 

Tick "Enabled" next  Enabled next to service name, and enter Threshold amount - from now on any account with this product will have invoice generated sooner, if total amount hits your threshold.