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Additionally, staff members can add Support PIN widget to their admin dashboard:
Troubleshooting
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Problem: Module is activated, but support PIN does not appear in client portal.
Solution: Update your theme to latest version from our client portal. If using custome theme, ensure that it contains following tag in template file responsible for rendering dashboard:
Code Block |
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{clientwidget module="dashboard" section="blocks" wrapper="widget.tpl"} |