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What is Live Chat in HostBill

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Using free GeoIP database HostBill Live Chat can track your visitors' location with 96% accuracy. In order to enable GeoIP tracking in your HostBill you need to:

1. Download latest CSV zip Download GeoLite2 City archive file from httphttps://geolitedev.maxmind.com/download/geoip/databasegeoip2/GeoLiteCity_CSVgeolite2/
2. Upload on server and extract archive contents into includes/libs/geoip directory. It will create directory, i.e.: includes/libs/geoip/GeoLiteCity_20111206
3. Refresh this page - database import/update option will show up.
4. Once import starts - do not refresh this page! Database import is time-consuming process, you will be notified about its progress.
5. If import process fails (hangs), refresh browser and adjust import parameters
   
   

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Chat History contains a printable chat transcripts. It holds all subjects and user names, so it is easy to come back to a given conversation with a few clicks.