At any point in billing cycle your customers can request cancellation of his service that is Active. HostBill offers two types of cancellation requests:
To submit new cancellation request, your customer needs to:
Extras -> System Logs -> Cancellation Requests |
Your staff have access to cancellation requests from following section
Additionally your staff member will see cancellation request on account listing, as well as on service details page, with explanation provided by customer during cancellation submission
|
|
|
|