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- The plugin is free and available to all HostBill users. In order to activate the plugin go to Settings→ Modules→ Plugins → Inactive, find and activate Direct Cart plugin.
- Once the plugin is activated you will be directed to Settings→ Modules→ Plugins to configure the module:
- Auto-remove stored unordered carts - enter amount of days after which abandoned carts will be removed from db, 0 to disable
- Send a reminder e-mail about the unfinished order - enter amount of hours since last action customer took in unordered cart, after which module should send him reminder email
- Reminder e-mail template - select email template to be used as reminder. Module auto-installs its own template with auto-generated link to continue order
- Do not store carts if client or admin is not logged in - when enabled module would not track abandoned carts unless staff or client is logged in
- Do not store carts if total amount is 0 - when enabled module would not track cart contents of free/max-discounted products
Using the module - Abandoned Carts
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In Abandoned Carts tab section of module page staff member can browse carts and their contents of current visitors/clients
There staff can in related table:
- Admin - See if admin was logged in same session
- Client - Check whether cart was created for logged in client and his IP address
- Link - Generate direct link to cart with this contents
- Products - list of products currently in cart
- Total - total cart amount
- Created - date when cart was first stored
- Updated - date when last cart action was taken
- Reminder Email - whether and when abandoned cart email was sent
- Actions:
- Send email - manually send reminder email to customer
- Create Draft order - build draft order for related client with current cart contents
- Generate coupon - create coupon for related cart contents
- Delete - remove stored cart (it will not empty customer cart)
Using the module - Direct cart links mode
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- While logged in as an administrator, visit your client area and proceed to cart
- Select products you want to add, configure them the way you want (add addons, set forms elements, set values, billing cycles, discounts etc.)
- Click on Direct Cart Links widget on right-hand side
- Click Generate now to generate re-usable link
- You will receive direct order link that will contain your current cart configuration, that you can send to customer for rapid checkout process
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