Overview
...
Adds ticket reply snippets you can use to address your customers.
...
- The plugin is free and available to all HostBill users. In order to activate the plugin go to Settings→ Modules→ Plugins → Inactive, find and activate Polite Greetings plugin.
- Once the plugin is activated you will be directed to Settings→ Modules→ Plugins to configure the module.
Module configuration
...
Fill in the configuration fields:
- Choose module display name
- Select if you want the plugin to be accessible for all staff members or only selected staff members
Using the module
...
Once the module is activated, the selection of polite greetings will be available when responding to a ticket:
