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Overview

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The Cloud Monitoring module allows you to:

• Create monitoring node - a VPS/Cloud node with CentOS 8.x x86_64 or Debian 10
• Install monitoring node software (comes with the plugin)
• Connect your HostBill to monitoring node
• Configure paid/free monitoring package in HostBill

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1. In your HostBill go to: Settings → Products & Services, and Add new order page.
2. From Order Types select Other Services.
3. Enter your order page name, select order page template. Save changes.
   
4. Add new product in the new order page. Provide product name, setup price, save changes.
5. In product configuration section proceed to Connect with App, select HBMonitoring and App server created in the previous steps.
6. Setup Package Limits:
   1. Allow client to add/remove monitored hosts - define if customer should add his own hosts to monitor in client portal. If this is disabled make sure to enable "hostname" field for this product in Components→Domains tab
   2. Max monitored hosts - limit of hosts customer can monitor using this product. Use "Allow client to adjust during order" to let client decide during order/add pricing to this option
   3. Monitoring Protocol - select protocols customer will be able to monitor, like:
      1. icmp (ping)
      2. HTTP
      3. HTTPS
      4. TCP
      5. UDP 

   4. Allowed TCP Ports 
      Enter list of ports allowed to monitor, one per line or in ranges. Put optional port description in brackets. Example:

      Code Block
      80 20-21 25(SMTP) 465(SMTP over SSL)

      
      

   5. Allowed UDP Ports
      Enter list of ports allowed to monitor, one per line or in ranges. Put optional port description in brackets. Refer for above example.
      
   6. Monitor every N seconds - define polling interval (how often to check for host presence)
   7. Slow host response [ms] above - define max time after which monitored host will be considered slow
   8. Alert after N pings down - after this many subsequent "down" pings customer will receive alert
   9. Auto-monitor client IPs - when enabled, Main IP for each new account created for customer owning this package will be added to monitor
   10. Open ticket on host-down event  - Choose if new ticket should be auto-opened on host-down event
   11. Send email on host-down event - Choose if email to client should be sent on host-down event
   12. Send email on host-up event  - Choose if email to client should be sent on host-up event
   13. Close ticket on host-up event - if ticket was opened for host-down event, this option can auto-close it
   14. Email notification template on host-down - Email template to be used on host-down event
   15. Email notification template on host-up - Email template to be used on host-up event
       
   16. Ticket notification template - Email template to be used for ticket body on host-down event
       
   17. Ticket department - Department to open notification tickets in
       
   18. SMS notification on host-down - Notify client with SMS/Mobile using Mobile:HostDown sms template
   19. SMS notification on host-up - Notify client with SMS/Mobile using Mobile:HostBackUp sms template

Configuring Client Functions   

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For Cloud Monitoring next to  a number of standard client functions you can enable: Monitoring function to allow client add/monitor his hosts

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Fixing connection problems

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