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To control and configure GDPR-connected features navigate to Admin → General Settings → Other →  GDPR 

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Client Data Retention

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HostBill gives you the ability to: 

  1. Automatically archive inactive client profiles after X months since last payment - "archived" clients can no longer login to the client area

  2. Automatically remove archived client profiles after X months since it was archived
  3. Automatically remove "empty" client profiles after X days since signup, where Empty profiles are client profiles that do not have any of the following:
    1. paid invoices 
    2. active hosting account
    3. registered domain
    4. unclosed support ticket

      The condition to delete the empty client profile is his the registration date.

  4. Automatically remove "inactive" client profiles after X months since last payment, where Inactive profiles are client profiles that do have paid invoices on file, but do not have any active account/domain or unclosed support tickets.

    The condition to delete the inactive client profile is his the last payment date.

    Note that this will delete invoice/billing data so you should enter minimum number of months that is required to retain billing data for in your country. 

  5. Automatically remove terminated accounts after X days sine termination. If you enable this option HostBill will remove: 
    • account billing / general data
    • account logs
    • related local vps cache data (if any)
    • account addons information (if any)
    • account relations (sub/parent relationships)
    • account tags

    Related invoices and orders will not be removed. The account removal will be logged.

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HostBill gives you the opportunity to customize documents in an easy and convenient way. You can modify the GDPR details template and customize variable fields by clicking Customize button next to GDPR Details template.

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