Overview
...
The Status Update module allows you to provide quick status updates on your site. The module features status notifications for affected clients using HostBill ticketing system and additional client area page where scheduled events are displayed on a calendar.
Activating the module
...
- If the plugin is included in your HostBill edition you can download it from your client portal.
- If the plugin is not included in your HostBill edition you can purchase it from our marketplace and then download it from the client area.
- Once you download the plugin extract it in the main HostBill directory.
- Go to Settings → Modules, find and activate Status Updates plugin.
...
New Status Updates can be added in Extras → Plugins → Status Updates.
FAQ
...
Question: I installed the module but the status bar does not display. Why?
Answer: You probably use the custom template. To make the status bar display correctly, add the code to the template:
| Code Block |
|---|
{clientwidget module="status" section="bar" wrapper=""} |
...
Adding new status update with automated support ticket created for impacted customers:
| Widget Connector | ||||
|---|---|---|---|---|
|